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Director - PDS / Agency Clearing

New York, United States; Whippany, United States

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Date live: 09/03/2026

Business Area: Markets Post Trade

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000118913

Salary / Rate $ 200,000.00 - $ 300,000.00

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Barclays Banking Operations

Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.

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  • Lead the global Prime Derivatives Services Operations organisation, with accountability for colleagues globally across multiple locations as well as an outsourced service provider relationship.
  • Own the end-to-end operational delivery of PDS to our clients, spanning Futures & Options / Listed Derivatives, OTC Clearing, FX Prime Brokerage, PDS Treasury, collateral and margin management, client money protection, futures deliveries, options expiry, fees & commissions, and client service and strategy.
  • Maintain a safe, stable and resilient operating environment, with clear ownership of operational risk, controls, regulatory obligations and service continuity, ensuring the organisation continues to protect the firm and its clients while the business evolves. This includes a strong understand of the regulatory and legal environment associated with this business.
  • Act as the senior Operations partner to PDS business leadership, bringing an Operations perspective into commercial and strategic decision-making and ensuring Operations is proactive in shaping business priorities rather than simply responding to them.
  • Set a new standard for client service, building a more proactive, strategic and insight-led client model that anticipates client needs, identifies friction and opportunities, and makes Operations a visible contributor to the overall PDS client proposition.
  • Drive the next phase of automation, simplification and strategic transformation, identifying opportunities to remove manual activity, create capacity, improve scalability and reduce operational risk while accelerating execution of the PDS change agenda.
  • Empower a globally consistent operating model, ensuring global consistency and clear accountability and standards across the organization, and ensuring appropriate governance while retaining the flexibility required to support different markets, products and clients.
  • Own the PDS Operations strategic portfolio and commercial agenda, providing clear visibility to senior stakeholders of priorities, investment, delivery, benefits and impact, while actively managing headcount, cost, productivity and investment decisions.
  • Build a sustainable global leadership and talent model, identifying and developing top talent, strengthening succession, reducing key-person dependencies and ensuring critical institutional knowledge is embedded within globally resilient processes and teams.
  • Represent PDS Operations credibly at the most senior levels, building strong relationships with clients, business and functional leadership, Technology, Risk and other partners, as well as relevant CCPs, exchanges and external market participants; bringing pace, judgement, challenge and accountability to the continued evolution of the franchise.

What the successful candidate gains?

  • A genuine Global Head mandate — with meaningful accountability and visibility across the global franchise.
  • Ownership of a broad and sophisticated derivatives operating platform — covering Listed Derivatives, Futures & Options, OTC Clearing, FXPB, Treasury, collateral and margin, client money, deliveries and expiries, fees and commissions, alongside client service and strategy.
  • A strong platform to build from, rather than a turnaround to rescue — inheriting a stable, performant and well-controlled organisation with an excellent team, allowing the successful candidate to focus their energy on taking an already successful operation to its next level.
  • The opportunity to redefine and evolve what excellent client service looks like in Operations — moving beyond traditional transaction processing and issue resolution towards a proactive, strategic partnership model that directly contributes to the client proposition.
  • A meaningful transformation mandate — with the sponsorship to challenge established ways of working, accelerate automation, simplify processes and use technology to create capacity, scalability and materially reduce operational risk.
  • The chance to shape a truly global operating model — addressing historic inconsistencies across locations and processes and establishing clearer global standards, accountabilities and ways of working.
  • Significant exposure to senior business leadership and clients — operating as a trusted partner to the PDS business and engaging directly with major clients, Technology, Risk, Finance, external market infrastructure and other senior stakeholders.
  • An opportunity to build their own impact — developing the next generation of PDS Operations leaders, creating strong succession pipelines, and nurturing high-potential talent.
  • Real influence over evolution and strategic priorities — shaping the PDS Operations book of work, making choices around where the organisation invests its people and technology capacity, and demonstrating tangible business, client, productivity and risk outcomes.
  • A significant career platform — combining global people leadership, complex markets operations, client engagement, transformation, risk ownership and commercial accountability in one role, providing substantial breadth and visibility for someone with ambitions beyond their immediate Operations remit.

Purpose of the role

To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. 

Accountabilities

  • Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices.
  • Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
  • Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs.
  • Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality.
  • Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
  • Compliance with all regulatory requirements and internal policies related to customer experience.
  • Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
  • Management of attrition by working closely with HR in implementing retention initiatives for work force.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This role may be subject to enhanced governance arrangements. If successful, you may be required to comply with additional regulatory and compliance obligations, such as disclosure of personal trading activities and external interest/affiliations.

Further information on these requirements will be provided at a later stage of the process.

This is Barclays New York

New York is home to Barclays’ US headquarters. The Americas hub for our Corporate and Investment Bank: a community of over 4,500 dedicated colleagues who create opportunities and solve challenges for some of the world’s most important companies.

Located in the heart of Manhattan, gives you a convenient location for commuting with access to everything New York can offer.

Our wellness center is equipped with modern amenities, including fitness centres offering a variety of classes and services.

Our health center provides a range of services, including primary and urgent care, wellness exams, health coaching, and vaccinations.

Our office features a variety of sophisticated dining options, including a colleague restaurant and a private executive dining room.

This is Barclays New York

New York is home to Barclays’ US headquarters. The Americas hub for our Corporate and Investment Bank: a community of over 4,500 dedicated colleagues who create opportunities and solve challenges for some of the world’s most important companies.

Excellent location

Located in the heart of Manhattan, gives you a convenient location for commuting with access to everything New York can offer.

Focused on fitness

Our wellness center is equipped with modern amenities, including fitness centres offering a variety of classes and services.

Caring for your health

Our health center provides a range of services, including primary and urgent care, wellness exams, health coaching, and vaccinations.

Great places to eat

Our office features a variety of sophisticated dining options, including a colleague restaurant and a private executive dining room.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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