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Associate

Mumbai, India

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Date live: 07/04/2025

Business Area: Trade and Working Capital

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000038686

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Barclays Banking Operations

Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.

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Join us as an “Associate " The role holder is expected to be involved in onboarding new clients and maintaining their accounts in requirements with the regional requirements. Other services include periodic reviews, account maintenance activities.

To be successful as an “Associate” the applicant is supporting millions of financial transactions, worth billions of pounds for Barclays as an organisation. We ensure that trades get to the right client and to the right account, at the right time, and cover the full spectrum of financial products, from bonds, forex, loans and equities to swaps and options. The environment we operate within is continually changing and Operations plays a key role in driving market initiatives and regulatory changes. By ensuring we are ahead of competitors on these initiatives, Operations can help drive down costs and increase revenue

You may be assessed on the key critical skills relevant for success in role, as a specialist member of the KYC team responsible for obtaining, completing and maintaining all Regulatory KYC documentation for all Clients in accordance with the Bank's guidelines and in compliance with RBI regulations.

Basic/ Essential Qualifications:

  • Provide guidance and education to the KYC Onboarding and Ongoing Review teams.
  • Strong time management skills to complete complex, business critical tasks within pressured timescales – ensuring the KYC Team meets all target SLA’s, and providing a quick and efficient service to Clients.
  • Ensure compliance with the policy and standards of client service, regulatory compliance requirements, front office procedures, AML/KYC requirements, product delivery and operating model.
  • Take responsibility for maintaining a high standard of accurate, up-to date client information during all stages of the Client relationship
  •  Strong problem solving and team working skills to resolve complex, high-priority cases, while ensuring the Bank’s regulatory requirements are always met.
  • Strong communication skills to interact professionally and, supporting the Relationship Team in delivering excellent Client service.
  • High level of attention to detail to complete tasks  ‘right first time’ targets are met for all tasks.
  • Analyzing structures for customers and perform adhoc reviews for prospective customers.
  • Assist in the management of the enhanced due diligence requests.
  • Preparing and circulating various MIS to stakeholders, followup for resolution of any deviations/deferrals.
  • Participating in various activities planned for version upgrade of core banking system

Desirable skillsets/ good to have:

  • KYC Analyst experience, ideally with compliance understanding
  • Proven experience in an Operations role with experience in Banking
  • Relevant work experience with KYC and AML related function, policy and procedures would be advantageous.
  • Good knowledge and understanding of the legislation that affects Barclays and our Clients (including RBI KYC Guidelines, the Data Protection Act, Companies Act, Financial Services Act, Money Laundering and confidentiality regulations).
  • Graduate in any discipline.

This role will be based out of Nirlon Knowledge Park, Mumbai.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

  • Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
  • Collaboration with teams across the bank to align and integrate operational processes.
  • Identification of areas for improvement and providing recommendations in operational processes.
  • Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
  • Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice in banking operations.
  • Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

  • To meet the needs of stakeholders/ customers through specialist advice and support
  • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
  • Likely to have responsibility for specific processes within a team
  • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Learn more about Barclays locations

Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment.

Gain access to wellness rooms, gyms and mental health support.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Modern spaces designed for teamwork and brainstorming.

There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.

Learn more about Barclays locations

Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment.

Health and wellness

Gain access to wellness rooms, gyms and mental health support.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Collaborative Areas

Modern spaces designed for teamwork and brainstorming.

More than work

There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more