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Vice President Client and Product Controls

Chennai, India

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Date live: 09/12/2025

Business Area: Control

Area of Expertise: Controls

Contract: Permanent

Reference Code: JR-0000062218

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Barclays Controls

In a Controls role, you'll ensure rigorous and consistent management of Barclays' control environment in collaboration with business partners. Your work will safeguard the organization's integrity and compliance.

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Join us as Vice President Client and Product Controls, where you will play a pivotal role in covering a range of activities focused on regulatory/licensing related requirements and how they apply to multiple business units across the Investment Bank (including Markets, Treasury and Banking where applicable). At Barclays, every date is an opportunity to innovate. This role will include designing, monitoring, and assessing controls related to Product Governance (including Indirect Retail and Consumer Duty) and Customer Complaints.  You will need to be experienced in stakeholder management, production of management information and identifying when escalations are required as well as identifying opportunities for enhancements to existing processes and systems. The successful candidate will be interacting closely with stakeholders in other regions and functions. You will require strong organizational and analytical skills, an excellent understanding of Global Markets and Investment Banking products, a good understanding of how business controls are designed and implemented and an ability to priorities effectively.

To be successful in this role, you should have:

  • Organize and lead Control governance forums. Leverage use of data and analytics to ensure Control Forums are insightful and conversations risk focused, while also overseeing the Controls framework.

  • Provide Control SME input to ensure complete processes appropriately designed and fit for purpose, including Business and regulatory changes. Lead implementation of Risk & Controls Self-assessment process, manage escalations related to Risk Events, Issues & EUDAs.

  • Undertake thematic/targeted reviews requiring specialist knowledge in line with business risk profile/priorities. Establish and deliver on proactive risk management processes, including but not limited to horizon scanning, read across of external risk events and regulatory matters.

  • Provide SME input to incidents and post incident reviews. Perform analysis of historic events and external events and aid in driving a proactive risk management culture.

  • Identify opportunities and co create solutions to simplify and automate CCO processes. Support in embedding a stewardship culture of simplification, automation and data analytics.

  • Develop direct reports’ skills and performance through training & coaching, monitor their performance to ensure they meet required standards of conduct and performance and providing feedback on areas for improvement.

  • Strong people management skills with ability to inspire, lead by example and to promote and encourage development of all team members.

  • Capability to operate across a spectrum of Businesses applying risk skills and expertise to different Business processes.

Some other highly valued skills may include:

  • Chartered Accountant/ Certified Internal Auditor/ CPA or equivalent qualification in Auditing or Risk Management with experience; Graduate / Postgraduate with at least 10 years of experience.

  • Good understanding of front to back processes across diverse Banking businesses.

  • Experience in Control Business Partnering, Controls Assurance and Risk Management, covering governance, control frameworks and processes, and other key aspects of operational risk management.

  • Understanding and application of Data science and analytics.

  • Experience of owning a regulatory framework, designing and overseeing controls which can be run across multiple businesses as well as delivering on business adoption.

  • Strong stakeholder management skills and experience of operating in a matrixed environment (accountable to multiple stakeholders in different business functions), ability to communicate internal control concepts clearly in a business context. Ability to manage reporting lines and relationships across multiple disciplines.

  • Ability to effectively priorities and work under pressure, independently and co-operatively in a team set up whilst being able to identify when external input from subject matter experts is required.

  • Sound commercial judgment and overall understanding of the Financial Services Industry, particularly the business impact of the regulatory environment.

  • Proficient in use of MS Office applications (Outlook, Word, Excel, PowerPoint).

  • Hands on experience in designing and delivering on Data analytics Analytical mindset with excellent attention to detail and PowerPoint/excel skills, experienced in presenting to senior management.

  • Pro-active and delivery focused, working to high standards of performance.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

The location of the role is Chennai.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

  • Knowledge of business areas, products, processes and platforms to be able to assess risk
  • Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
  • Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
  • Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
  • Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
  • Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
  • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
  • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Chennai

Barclays Chennai is one of our key strategic locations. It’s home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the bank’s technology and infrastructure runs smoothly.

Our Chennai office is well-equipped with innovative technology. It’s designed to be a vibrant and unique working environment for all.

We’ve an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.

Based at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.

Our office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.

This is Barclays Chennai

Barclays Chennai is one of our key strategic locations. It’s home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the bank’s technology and infrastructure runs smoothly.

A workplace of the future

Our Chennai office is well-equipped with innovative technology. It’s designed to be a vibrant and unique working environment for all.

Your wellbeing

We’ve an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.

Your commute

Based at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.

More than just a workplace

Our office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more