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Head of Team

Glasgow, United Kingdom

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Date live: 26/02/2025

Business Area: Mid-Corporate

Area of Expertise: Relationship Management

Contract: Permanent

Reference Code: JR-0000037948

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Barclays Relationship Management

Join Relationship Management, to build and maintain relationships with customers, clients, stakeholders, and strategic partners. Your focus will be on driving business growth through effective relationship-building and delivering tailored solutions to meet client needs.

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About Barclays Corporate Banking

Barclays Corporate Banking provides comprehensive financial services to businesses across a range of sectors, supporting them with tailored banking solutions. We are committed to fostering long-term partnerships, helping clients achieve their ambitions while driving sustainable economic growth.

Role Overview

As the Head of Mid Corporate & Business Development for Scotland, you will lead a team of Relationship Directors and Business Development professionals, driving growth, client satisfaction, and operational excellence. You will be responsible for delivering strong financial and operating performance while ensuring a high standard of conduct, controls, and employee engagement. A key focus will be on developing a high-performance culture through skilled people management, training, and development while fostering a diverse and inclusive team environment.

This is a leadership role where you will play a strategic part in raising Barclays’ brand profile in Scotland, developing strong relationships with key stakeholders across the business community and ensuring we remain a trusted banking partner for mid-corporate clients.

Key Responsibilities

Financial & Operating Performance

  • Drive sustainable revenue growth by expanding market share and deepening client relationships.
  • Deliver strong financial performance, ensuring the team meets and exceeds key performance indicators (KPIs) for income, profitability, and balance sheet management.
  • Maintain a clear focus on risk-adjusted returns, ensuring all growth is sustainable and aligned with Barclays’ long-term strategy.

Client Satisfaction & Business Growth

  • Lead the team in delivering outstanding client service, ensuring Barclays is the bank of choice for mid-corporate businesses in Scotland.
  • Oversee business development efforts, winning new business and driving growth across the region.
  • Build and strengthen relationships with key corporate clients, professional advisors, and industry stakeholders to enhance Barclays’ market position.
  • Champion a solutions-led approach, leveraging Barclays’ full suite of corporate banking products and services.

Conduct & Controls

  • Ensure a robust risk and control framework is embedded within the team, maintaining the highest standards of governance, compliance, and ethical conduct.
  • Proactively manage risk, ensuring adherence to regulatory requirements and internal policies.
  • Promote a strong culture of accountability, transparency, and responsible banking.

Leadership & People Development

  • Inspire, lead, and develop a team of Relationship Directors and Business Development professionals, ensuring they have the skills, knowledge, and motivation to excel.
  • Foster a high-performance culture that rewards collaboration, innovation, and client focus.
  • Invest in training and career development opportunities, ensuring continuous learning and professional growth.
  • Drive diversity and inclusion, building a collegiate team culture that values different perspectives and experiences.

Community Engagement & Brand Positioning

  • Represent Barclays at key business and industry events, raising our brand profile across Scotland.
  • Engage with local business groups, government agencies, and trade bodies to advocate for Barclays as a key partner in Scotland’s business landscape.
  • Champion Barclays’ commitment to sustainability, responsible banking, and community impact, ensuring we support the long-term success of businesses and the economy.

Key Skills & Experience Required

  • Proven leadership experience in corporate banking, with a track record of managing teams and delivering strong financial performance.
  • Deep understanding of corporate banking, relationship management, and business development.
  • Strong client relationship skills, with the ability to engage with senior decision-makers and influence at a strategic level.
  • Experience in risk management, governance, and regulatory compliance within corporate banking.
  • Passion for people development, fostering talent, and building a diverse and inclusive workplace.
  • Excellent communication and stakeholder management skills, with the ability to represent Barclays externally with credibility.
  • Commercial mindset, with a strategic approach to growth, client acquisition, and brand positioning.

Purpose of the role

To maximise the growth and success of UK corporate banking. Working collaboratively with colleagues and specialist partners across the group. Leading a team to achieve agreed goals, maximising market opportunity and external brand plus driving income growth, market share growth, through leveraging industry expertise, focus and understanding. 

Accountabilities

  • Development of strategic direction for relationship teams, including the implementation of up to date methodologies and processes.
  • Management of relationship teams, including oversight of colleagues and their performance, implementation of goals and objectives, oversight of efficiency and effectiveness.  .
  • Development and maintenance of strong relationships with the broader Barclays group to promote seamless working across all channels and segments and to support an integrated business planning process.
  • Management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant to enhance great customer outcomes.
  • Monitoring the financial performance of relationship teams, including revenue, profitability, and cost control.
  • Conducting thorough market research to understand client needs, market trends, competitive landscape, and regulatory changes to identify growth opportunities.
  • Excellent service delivery to customers, consistently meeting their ongoing needs, while operating to required levels of cost.
  • Actively promote a culture of greater diversity and inclusion plus develop talent and succession within the team.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Glasgow

Barclays Glasgow is the engine of the Corporate and Investment Bank, and Shared Technology, delivering vital services to clients across the world. With c.5,500 talented people in a whole range of roles, the work we do touches millions of lives every day.

Our campus is a safe environment for neuro-diverse colleagues or anyone who, from time to time, may need calm, controlled spaces.

We work hard to make our Glasgow campus a centre of citizenship, community integration and social impact. We make a real difference.

Our campus features excellent facilities such as our Fitness Suite, fitness classes, an on-site GP, a bicycle store and so much more.

Connect with your colleaguesJoin one of many clubs and societies like our working parents club, or catch up with your colleagues at our rooftop bar, The Beacon.

This is Barclays Glasgow

Barclays Glasgow is the engine of the Corporate and Investment Bank, and Shared Technology, delivering vital services to clients across the world. With c.5,500 talented people in a whole range of roles, the work we do touches millions of lives every day.

Designed for diversity

Our campus is a safe environment for neuro-diverse colleagues or anyone who, from time to time, may need calm, controlled spaces.

At the heart of the community

We work hard to make our Glasgow campus a centre of citizenship, community integration and social impact. We make a real difference.

Focus on health and wellbeing

Our campus features excellent facilities such as our Fitness Suite, fitness classes, an on-site GP, a bicycle store and so much more.

Connect with your colleagues

Connect with your colleaguesJoin one of many clubs and societies like our working parents club, or catch up with your colleagues at our rooftop bar, The Beacon.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

You can learn more about our commitment to our colleague on our DE&I page.  

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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