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VAM Product Owner

Knutsford, United Kingdom; London, United Kingdom; Northampton, United Kingdom

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Date live: 10/09/2025

Business Area: Digital, Data & Analytics

Area of Expertise: Product Development & Management

Contract: Permanent

Reference Code: JR-0000068962

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Barclays Product Development & Management

In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.

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Join us as a VAM Product Owner, where you’ll play a pivotal role in delivering Barclays’ new Virtual Accounts (VAM) solution, a multi-year, multi-million-pound programme.

In this role, you’ll take ownership of the end-to-end product lifecycle, shaping business requirements across multiple outcomes, defining features and user stories. Collaborating with technology, sales, and functional teams to deliver a world-class client experience.

Essential skills/basic qualifications:

  • Proven track record of end-to-end product ownership, driving vision, delivery, and measurable outcomes.

  • Deep knowledge of client requirements and expectations across digital channels, with the ability to translate these into effective product strategies.

  • Demonstrated expertise in shaping and delivering exceptional customer experiences, with a clear understanding of the strategic value of customer-centricity.

  • Exceptional stakeholder management skills, with the ability to influence, engage, and build trusted relationships at all levels of seniority, including executive leadership.

Desirable skills/Preferred qualifications:

  • Industry and competitor knowledge of digital solutions, electronic payment and reconciliation solutions and virtual account solutions

  • Hands-on experience applying product management to enhance customer experience

  • Operating in a dynamic complex multi-disciplined business environment where change is constant and demanding

  • Strong problem-solving skills, reliability, and a proactive approach to ownership

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role is based in Knutsford, Canary Wharf or Northampton.

Purpose of the role

The Virtual Accounts and Receivables team are delivering the new Barclays Virtual Accounts (VAM) solution. This is the result of a multi-year, multi-million pound programme to deliver the new solution. VAM will enable clients to replace and rationalise physical accounts, create complex virtual account structures and streamline their receivables and payments processing.

The team also have responsibility for Barclays’ Multi Account Platform (BMAP) which is used by our clients to manage their customer’s monies.  BMAP provides a crucial platform for clients in the Professionals sector, Property Management, Solicitors, Local Authorities and more.  While we migrate clients from BMAP to VAM, the team will need to ensure the BAU running of BMAP.

Accountabilities

  • Own the product readiness plan and support the delivery of the client and operational readiness plan as part of the wider Business Readiness plan. Executing against those plans to ensure a world-class delivery of the new product for both clients and internal colleagues.
  • Support in the delivery of user acceptance testing as part of the technical readiness activities for new product development. Ensuring the testing is suitable to prove system readiness.
  • Support our Digital Design and Customer Experience colleagues in research, design and delivery of a world-class solution, including on-going monitoring of client experience.
  • Monitor and track the new client pipeline and support onboarding requests to ensure Origination & Sales teams complete all necessary scoping and controls prior to client registration.
  • Supporting the implementation of complex client on-boarding cases. Supporting operational and relationship colleagues in the delivery of a world-class onboarding experience.
  • Own periodic Product Reviews and oversee regulatory compliance, adherence to operating model and ownership of regulatory impacts. Ensure products operate all controls effectively and adhere with all aspects of the product lifecycle.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Manchester

Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.

Our redeveloped campus offers state-of-the art, collaborative workspaces set within 64 acres of lush gardens and surrounded by wildlife.

To ensure our campus is accessible to everyone, we offer a shuttle bus from the local bus, tram, and train stations on weekdays.

There are endless opportunities to socialise, pursue personal interests, visit the onsite gym, or join one of our many clubs and groups.

We run amazing experiences, from firework displays to gigs, diverse celebrations and art & crafts sessions. There’s something for you.

This is Barclays Manchester

Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.

A workplace like no other

Our redeveloped campus offers state-of-the art, collaborative workspaces set within 64 acres of lush gardens and surrounded by wildlife.

Your commute

To ensure our campus is accessible to everyone, we offer a shuttle bus from the local bus, tram, and train stations on weekdays.

Much more than work

There are endless opportunities to socialise, pursue personal interests, visit the onsite gym, or join one of our many clubs and groups.

Immersive events

We run amazing experiences, from firework displays to gigs, diverse celebrations and art & crafts sessions. There’s something for you.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more