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Delivery Lead

Pune, India; Chennai, India

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Date live: 06/17/2025

Business Area: Barclays Payments Merchant Services

Area of Expertise: Change

Contract: Permanent

Reference Code: JR-0000048638

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Barclays Change

Change leads and oversees transformational change initiatives at Barclays. Your role will involve managing projects and programs that drive strategic improvements and ensure successful implementation of change across the organization.

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Join us as a Delivery Lead at Barclays. Responsible for overall leadership and delivery of a group of projects underpinned by a common theme and related business case. May manage some elements of a larger/more significant/complex Programme or all of a smaller, simpler Programme: 5-10 direct reports. The identification, planning and coordination of a set of projects or work streams within a programme of business change, to manage their interdependencies in support of specific business strategies: Maintains a strategic view over the set of projects, providing the framework for implementing business initiatives, or large-scale change, by achieving a vision of the outcome of the project or programme. Aligns the objectives for defined and agreed activities with business change objectives and authorises the selection and planning of all related projects and activities. Plans, directs and co-ordinates activities to manage and implement complex projects from contract/proposal initiation to final operational stage. Plans, schedules, monitors and reports on activities related to the programme or project. Leads the programme or project teams in determining business requirements and translating requirements into operational plans. Determines, monitors and reviews all programme or project economics, including costs, operational budgets, staffing requirements, resources and risk, ensuring that there are appropriate and effective governance arrangements, supported by comprehensive reporting. Evaluates changes to programme and project management practices and initiates improvement to organisation practices. Review quality of direct report’s project delivery at all stages through the project lifecycle, ensuring best practice has been adhered to. The coordination of relationships with and between key stakeholders throughout the design, management and implementation of business change: Ensures that stakeholder mapping is comprehensive and considers internal – including Accountable Executives, governance forums, end users, others business and functions, and SMEs, and external stakeholders – including clients, media, regulatory bodies, government and trade unions. Develops a stakeholder plan to ensure that all stakeholders are appropriately engaged and aware of their roles in the programme or project. Supports effective business change by building relationships with and between senior strategists, planners, designers and operational business partners. This role requires evaluative judgement and analytical skills. The individual will be required to operate within complex and changing environments, to be adept at problem solving and to seek to develop or enhance existing systems or processes. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. 

To be successful in this role, you should have:

  • Working knowledge of open technologies.
  • Awareness of design principles, architecture standards.
  • Working knowledge of test principles.
  • Candidate is expected to have an appreciation of designing resilient system covering performance and non-functional aspects such as failover, recovery.  
  • The role holder will have strong people management and leadership skills.
  • Experience of working in a matrix management environment.
  • Exceptional stakeholder management skills, with the ability to inform business decisions.
  • Strong analytical/problem solving mind set but with the ability and willingness to get into the details to find solutions.
  • Ability to build and leverage relationships.
  • Excellent communication skills with the ability to management upwards and downwards, working closely with senior business leaders.
  • Strong experience of programme mobilisation, initiation and planning in addition to management of established programmes.
  • Experience of managing business change/transformation challenges.
  • Ability to negotiate and solicit engagement at all levels of the organisation, and strong experience of working with senior stakeholders (up to and including MD level).
  • Excellent interpersonal, communication, presentation and influencing skills able to work with Executive committees, senior stakeholders.
  • A proven track record of the full programme life cycle, employing a broad and diverse range of PMP best practice disciplines.
  • Experience of best practice project management methodologies and tools, combined with the ability to influence the business to adhere to best practice.
  • Gravitas and ability to have a strong impact and to influence key decisions, budget management, cost and benefit management and resource allocation.
  • Experience of having prior portfolio management experience gained within the Financial Services industry.
  • Experience of managing complex change successfully.

Some other highly valued skills may include:

  • Proven track record of working in the Financial Services Industry
  • Experience in the cards domain/ payments/ acquiring functional domain.
  • Demonstrable security awareness, and understanding of security in the broad business context
  • Formal external qualification/accreditation in project management methodology

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Pune office.

Purpose of the role

To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. 

Accountabilities

  • Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
  • Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
  • Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
  • Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
  • Management of project budgets, ensuring that projects are delivered within the agreed budget.
  • Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
  • Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
  • Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
  • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
  • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

An innovative hub

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Working better together

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

An amazing place to work

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more