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Head of Product Governance - Asia

Singapore, Singapore

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Date live: 03/17/2025

Business Area: Investments

Area of Expertise: Product Development & Management

Contract: Permanent

Reference Code: JR-0000044004

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Barclays Product Development & Management

In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.

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­­­­­­­­­­­­­­­­­­Overall purpose of role

The Investment Platform & Product Manager, Asia will be accountable to the Global Head of ­­­­­­­­­­­­­­­­­­Investment Services Platform & Product Management and the Head of Investment in Asia for the establishment and operation of the Asia Investment platform and products.

They will support the Head of Investment in Asia with the design and implementation of strategic and tactical product initiatives which ensure that best-in-class products are delivered to the right client segments and target markets in line with global ISP strategy, latest regulatory guidance and local best practices.

The role holder will also own the overarching Advisory and Suitability framework for Asia - enabling client wallet share growth in Advisory assets through the design of a compelling, client centric Advisory service.  This will be enabled by development of strong Advisory Portfolio Management capabilities across the end-to-end client service journey.  This will require expertise and co-ordination of key functions to deliver integrated solutions for these services.

The role holder is expected to be the conduit for leveraging Barclay’s global resources and capabilities, follow governance frameworks, and is expected to extensively use their internal Barclays network to efficiently coordinate and leverage group wide resources to support the Asia business to grow successfully in a controlled way.  

The role will be key to supporting and enhancing the PBWM’s investment capabilities whilst assisting in delivering key initiatives not just in Asia but globally. The role holder will be interacting on a daily basis with senior management, portfolio managers, investment specialists, distribution channels, third party vendors in addition to multiple other business units within the bank.

Key Accountabilities

  • Support the Head of Investments in Asia to deliver the PBWM Singapore Investment Services Proposition Strategy. This will involve delivering a consistent, compelling and cost-effective service offering across the client continuum for Asia. Proposition includes the definition of access level to services and coverage model, pricing strategy, overall articulation of product marketing narrative.
  • Delivery of Strategically Important Initiatives: Co-ordinating and driving key stakeholders on important initiatives which has impact both regionally and globally within the business.  This will involve being a Subject Matter Expert in Private Banking business drivers and processes as well as deep systems knowledge in market prevalent platforms such as Avaloq, Evooq, Edgelab, Aladdin, and Swissquant etc.
  • Investments Product Development & Management: independently implement and maintain a robust framework to ensure that we distribute investment services to our clients in a compliant, efficient and sustainable way.  There are 4 key elements to achieving this objective:
    • Service Governance framework:  Designing, implementing and maintaining an industry leading Product and Sales Suitability Governance Framework for all PBWM Investment Distribution Services in Singapore.
    • Sales Process:  Ensuring our sales processes are clear and compliant with local regulation whilst maximising the capability of our Private Bankers in providing a consistent, high quality service to our clients across all investment distribution services.  Supporting automation and finding efficiencies where ever appropriate.
    • Product Structuring: Play an active role in engaging specialist support from across the Barclays Group and active development of key strategic growth projects in Asia.
    • Investments Pricing: ownership of Investment pricing governance and oversight over the pricing framework for Asia.
  • Oversee the Product distribution framework of PBWM, ensuring that we are selling the right products to the right clients across segments and markets and maximising success of product sales strategy by providing Front Office teams and Investment teams with quality product sales narrative and seamless sales processes.

Purpose of the role

To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. 

Accountabilities

  • Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
  • Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product strategy and development process, and communicate key findings to relevant stakeholders to improve and implement new product offerings.
  • Response to colleague and stakeholder inquiries, resolution of issues, and provision of guidance on product usage.  .
  • Presentation of the advantages and features of the product to potential customers and stakeholders, building trust and encouraging adoption.
  • Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
  • Participation in and delivery of training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
  • Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Singapore

Barclays has been a strong presence in Singapore for over 50 years. Our office is carefully designed to optimise the well-being of our colleagues. The center itself is an integrated live-work-play development, with shops, restaurants, gyms and an alfresco dining area.

Located in Marina Bay, you will have convenient options to commute, excellent views, and access to a range of amenities.

We’re utilising cutting-edge technology to deploy eco-friendly facilities like a eco-farm to cultivate fresh produce in our office.

Singapore is one of the wealthiest and safest cities in the world with low crime rates and zero corruption.

Our colleagues here in Singapore come from all around the world to create a richly diverse, wholly inclusive environment.

This is Barclays Singapore

Barclays has been a strong presence in Singapore for over 50 years. Our office is carefully designed to optimise the well-being of our colleagues. The center itself is an integrated live-work-play development, with shops, restaurants, gyms and an alfresco dining area.

Great location

Located in Marina Bay, you will have convenient options to commute, excellent views, and access to a range of amenities.

Sustainability and innovation

We’re utilising cutting-edge technology to deploy eco-friendly facilities like a eco-farm to cultivate fresh produce in our office.

A great city to live in

Singapore is one of the wealthiest and safest cities in the world with low crime rates and zero corruption.

A vibrant community

Our colleagues here in Singapore come from all around the world to create a richly diverse, wholly inclusive environment.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

You can learn more about our commitment to our colleague on our DE&I page.  

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Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

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