Barclays Relationship Management
Join Relationship Management, to build and maintain relationships with customers, clients, stakeholders, and strategic partners. Your focus will be on driving business growth through effective relationship-building and delivering tailored solutions to meet client needs.See your commute
Join us at Barclays as an Associate Banker where you will be effectively supporting and contributing to the growth of one or more relationship managed portfolios across UK Corporate Banking. Closely working with one or more Bankers and/or Associate Bankers to delight customers and maximise overall satisfaction & advocacy. Proactive use of broader client/colleague support functions to enable our journey to become the ‘go-to’ bank.
This role allows the jobholder to develop a solid foundation in Corporate Banking knowledge and skills, and forms a key step in the career path to becoming a Corporate Banker.
Essential Skills:
- Delivering results through building relationships
- Strong customer relationships and internal network relationships
- Experience in client service and communication
Desired Skills:
- Awareness of business/personal customer solutions
- Knowledge of credit risk processes and policy
- Knowledge of control environment and AML risk
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in Belfast.
Purpose of the role
To support Relationship Directors and managers with the growth of their portfolio, Maximising the clients overall experience by striving to be consistently excellent in all they do.
Accountabilities
- Following, improving and strengthening of controls wherever possible, working collaboratively with Relationship Director to proactively identify and manage risk.
- Relationship management with Product and Group Partners and act as a conduit for the portfolio. Deliver Products and Services to meet the needs of our clients and balance both short- and long-term consideration.
- Provision of Support to Relationship Managers/Directors, such as supporting client contact strategy, Annual Reviews and the maintenance of client account plans.
- Provision of service to clients to drive positive Savanta scores, ensuring servicing activity is directed to the appropriate contact point championing self-serve and digital adoption.
- Participation in internal training programs and workshops to develop their knowledge of banking products, financial analysis, and relationship management skills.
- Development and maintenance of industry knowledge dependent on portfolio purity, supporting team industry initiatives.
Analyst Expectations
- To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
- They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
- Advise and influence decision making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
- Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Make evaluative judgements based on the analysis of factual information, paying attention to detail.
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
- Guide and persuade team members and communicate complex / sensitive information.
- Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.
We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.
To find out more about Barclays' strategy please click here.
Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.
We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.
To find out more about Barclays' strategy please click here.
Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
Learn more about Barclays locations
Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment.
Gain access to wellness rooms, gyms and mental health support.
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
Modern spaces designed for teamwork and brainstorming.
There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.
Learn more about Barclays locations
Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment.
Health and wellness
Gain access to wellness rooms, gyms and mental health support.
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
Collaborative Areas
Modern spaces designed for teamwork and brainstorming.
More than work
There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.
You can learn more about our commitment to our colleague on our DE&I page.
Learn moreApplication Process
Your application
We’ll ask for information about you, your CV and cover letter.
1Your assessment
Covering your behaviours and ability at work.
2Your interview
Exploring your past experiences and skills.
3Next step
We’ll request additional information so that you can complete our screening process
4Working flexibly
We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.
Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.
Hybrid working: Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.
We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.
Barclays is built on an international scale.
Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.
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From Trade Finance to Investment and Corporate Banking, all of Schiwa’s experience to date has made her the ideal person to lead our specialist European Know Your Customer Relationship Management (KYC RM) team in Frankfurt.
June 21, 2024 Article People Stories Hub -
Barclays Radbroke Campus
See another side to Barclays in Radbroke
July 11, 2024 Blog Location overview Tech -
Barclays Europe
Barclays Europe is an inspiring place to be. We’re building a truly European bank with a clear mission, a huge sense of momentum and the energy of a new business.
June 26, 2024 Article Location overview Related Content Hub -
Grace Hopper
Embrace the future with women in technology
August 28, 2024 -
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Disability Confident at Barclays
Read more about how we are a disability confident leader
September 02, 2024 Article Business overview Culture Related Content Hub -
Meet Ridhima
Learn about Ridhima's experience from being hired into Barclays through the Grace Hoppers Conference as a Data Scientist and since then been actively involved with Women in Tech initiatives
September 03, 2024 Article People Stories Related Content Hub -
Meet Prachiti
Prachiti commenced her journey in April 2023 through the Grace Hopper program and leverages her expertise in technologies such as Java, Salesforce, and Linux, among several others, to deliver impactful solutions.
September 03, 2024 -