Skip to main content

Important notice: Protect yourself from recruitment scams. Learn more.

?
Helpdesk
Click here to connect with our resourcing helpdesk team

Digital Product Manager -VP

Pune, India

Apply for job

Date live: 05/21/2026

Business Area: Digital & Innovation

Area of Expertise: Product Development & Management

Contract: Permanent

Reference Code: JR-0000108227

hero image
Apply for job

Barclays Product Development & Management

In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.

See your commute

Explore locations

Embark on a transformative journey as a Digital Product Manager -VP at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences

The AI Banking Companion Product Development Manager is accountable for supporting thedefinition,deliveryand evolution of Barclays UK’s AI‑powered conversational banking companion, embedded across the mobile app and digital servicing ecosystem.

The role provides delivery‑focused product ownership for the AI Banking Companion(AIBC).The AIBC is Barclays’ strategic digital help capability, designed to support customers with clear guidance,self‑serviceand task fulfilment across the mobile app and digital channels.

It brings together unified help experiences, generativeAI‑poweredanswers and emerging agenticAIcapabilities to reduce customer effort, improve digitalself‑serveand safely automatehigh‑volumeservicing needs. AIBC is delivered through a phased roadmap, ensuring customer trust, platform resilience and regulatory compliance as AI capability evolves.

Operating in close partnership with UK‑based Product Owners, this role is a delivery‑focusedProductdevelopment managerembedded alongside the Pune engineering teams, responsible for translating product strategy and requirements into clear delivery plans, prioritisedFeaturebacklogsand predictable releases. By providing on‑the‑ground technical ownership of delivery execution, the role complements UK Product Owners who focus on customer journey evolution, digitalstrategyand proposition shaping, while working closely with engineering, design, data,operationsand risk teams to ensure platform stability and efficient execution.

WhatYou’llBe Doing

Product Vision, Strategy & Product Ownership

  • Support the evolution of the AI Banking Companion product vision and roadmap, enabling delivery against strategy and priorities.

  • Work closely with UK Journeyand ProductOwners, Strategy, Engineering, Design, Data, Research, CustomerCareandcontrol functionpartners.

  • Own product delivery alignment to agreed success measures and OKRs aligned to the Customer & Digital(and BUK)scorecard.

  • Translate product strategy into clear epics,storiesand acceptance criteria, supporting prioritisation, backlogreadinessand sprint execution in alignment with UK Product Owners

  • Orchestrate releases includingdigital,operational readinessandbenefit realisation.

  • Collaborate closely with Pune engineers, developers,architectsand QA to rapidly resolve issues and ensure efficient sprint execution and predictable delivery outcomes.

Customer‑Led Discovery & Experience Design

  • Support delivery against real customer needs, intents and moments that matter, particularly high‑stress or high‑frequency servicingor income generatingscenarios.

  • Contribute to discovery activities with Design and Research, supporting testing, pilots and beta releases from a delivery and feasibility perspective.

Governance, Risk & Controls

  • Support AI risk management execution, ensuring delivery adheres toConsumer Duty requirements, privacy and data‑handling standardsand model risk, controlobservabilityand explainability expectations.

  • Provide transparent delivery reporting on progress, risks,dependenciesand operational issues.Support trade‑off discussions byprovidingSMEinsight.

  • Contribute toshapingfuture AI operating models.

Business Value & Impact

  • Deliver significant reduction in customer effort and servicing friction, improved digital containment andself-serveresolution

  • Lead onexperimentation and innovation through AI enabled delivery

  • Lead delivery ofscalable foundation for future AI driven change across app and digital customer channels

  • Improved delivery velocity through closer alignment with engineering teams.

Skills & Experience -Essential

  • Proven senior experience in digital product ownership or product development.

  • Strong deliverytrack recordcontributing to customer‑facing digital products at scale.

  • Solid understanding of customer journeys, servicing models and digitalCXdesign.

  • Experience working closely with engineering, architecture,dataand control teams.

Highly Valued

  • Excellent stakeholder management and structured communication skills.

  • Hands‑on experience supporting AI (Generative and/or Agentic) product delivery, including conversational assistants or automation.

  • Understanding of RAG‑based architectures, content strategies and AI governance from a delivery and implementation perspective.

  • Experience supporting pilots, phasedrolloutsand test‑and‑learn programmes.

  • Awareness of cost‑to‑serve drivers,volumesand digital deflection metrics.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. 

The role is based out pune .

Purpose of the role

To manage and drive the innovation strategy to meet customer needs and ensure the bank's long-term success and competitive edge. 

Accountabilities

  • Execution of market research to understand customer needs, pain points, and emerging trends to support the analysis of profitability, market size and positioning for new products compared to existing offerings, and to identify opportunities for diversification to gain a competitive advantage.
  • Collaboration with stakeholders across departments and teams including marketing, sales, technology, engineers, designers etc to generate innovative and feasible product ideas and prototypes for testing aligned with customer needs and strategic goals.
  • Development of concepts and specifications which define features, functionalities, target market, user interface, technical specifications and potential revenue models of new products.
  • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
  • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product before launch.
  • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
  • Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation to assess the product's performance against set goals.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
  • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
  • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

An innovative hub

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Working better together

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

An amazing place to work

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Related content

Related Jobs


Digital Product Manager

Pune (India)

21 May
Product Owner, Data

Pune (India)

13 May
VP Product Owner - Liquidity Management Platform

Pune (India)

27 Apr
VP Product Owner - Demand and Deposit Accounting (DDA)

Pune (India)

27 Apr
Product Owner- Technology

Pune (India)

06 May
Avaloq Business Analyst

Pune (India)

30 Apr
Technical Product Owner

Pune (India)

30 Apr
Product Owner

Pune (India)

30 Apr
Avaloq Business Analyst

Pune (India)

07 Jan
Tech Product Owner

Pune (India)

30 Apr