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Relationship Support Manager

Amsterdam, Netherlands

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Amsterdam, North Holland

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Date live: Oct. 11, 2022

Business Area: Barclays International

Area of Expertise: Investment Banking

Reference Code: 90262973

Contract: Permanent/Regular

Relationship Support Manager
Amsterdam

As a Barclays Relationship Manager within the International Corporate Bank, you will be responsible for managing a portfolio of Financial institution customers to maximise sustainable income and identifying business opportunities for Barclays Bank International products and services. You will be organised and empathetic with customers with the aim to develop the portfolio whilst working with various teams and stakeholders in order to ensure delivery of the team's performance and vision.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

CBI Regulated Role 

This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

What will you be doing?

• Acting as first point of contact for clients and providing cover in the Relationship Director’s absence
• Coordinating introductions to and from other areas of the Barclays Group where appropriate and monitoring outcome
• Assisting with development of, and revisions to the Client Relationship Plan
• Working with Relationship Directors to identify potential new customers and maintain database of potential customers.
• Coordinating the execution of transactions and implementation of products, including liaising with product specialists, internal support functions and other relevant advisors 

What we’re looking for?

• Previous experience in a Banking/Financial Services role as well as client service and communication
• Knowledge of services offered by the Corporate Bank, other areas of Barclays and those frequently used by Global Corporates, Global NBFI and Dutch NBFI customers
• Proven Planning and Organisational skills gained within a Financial Services environment
• Written and verbal fluency in both Dutch and English languages

Skills that will help you in the role:

• Previous experience gained within a global Corporate Bank

Where will you be working?

You will be based in the Barclays Amsterdam office which is the Investment Bank Head Office in the Netherlands.  The office has good access to transport links and is easily accessible by car and the Amsterdam RAI.
It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. 
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. 
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More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

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Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.