Applications Support L2 SME

Glasgow, United Kingdom

Apply for job

Date live: 11/10/2022

Business Area: COO & Functions

Area of Expertise: Technology

Reference Code: 90281605

Contract: Permanent/Regular

Where will you be located?

Take a look at the map to see what’s nearby. Train stations & bus stops, gyms, restaurants and more.

Explore location

Application Support (L2) SME
Glasgow

As a Barclays Application Support (L2) SME you will be working as part of the regional Compliance Technology Run-the-Bank (RTB) Level 2 support team. In your role you will be responsible for the continual support and maintenance of the technology applications used by the global Compliance Business. You will also help to drive key initiatives and improvements and ensure adherence to the RTB Governance Framework.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?
• Performing incident and problem management activities working closely with technology and business stakeholders
• Providing innovative and tactical solutions to issues as well as improving the performance of applications and processes
• Managing major incidents, performing post incident reviews and coordinating with our various 3rd party suppliers
• Planning execution timelines/activities of various major releases and critical changes into Production and DR environments in collaboration with our support teams
• Creating and managing change requests in accordance with Barclays Change Management standards
• Identifying repetitive or time consuming processes that can be automated, especially where they benefit multiple business areas
• Coordinating various support activities across the global team, including handover of issues, knowledge sharing, training and collaboration on strategic projects
• Providing off-hours on-call support will be required for this role on a rotational basis

What we’re looking for:
• Extensive knowledge of UNIX environment with exposure to one or more well-known UNIX flavours such as IBM AIX, HP-UX, Sun Solaris and/or Linux
• Significant experience of working with a Windows based operating system
• Expert in working with databases such as Oracle or MS-SQL including fine tuning SQL queries, advanced investigation skills for performance issues and database profiling
• Significant experience working under a DevOps model, with hands-on experience operating and developing various automation tools such as Nolio or Chef

Skills that will help you in the role:
• Specialist Risk and/or Control-related qualification – formal accreditation / qualification relating to audit, risk and/or control etc.
• Knowledge of the Financial Services regulatory environment
• Experience with data analytics tools and techniques

Where will you be working?
We’ve been in Scotland for 250 years, and our significance has never been as important as it is today. You can find Princes House in West Campbell Street, a short walk from both Central and Queen Street Stations, and not far from Sauchiehall Street and Argyll Street, two of the city’s main shopping hubs. We’re committed to giving everyone the opportunity to thrive at Barclays, investing in our people, communities, and facilities – highlighted by our new state-of-the-art campus opening soon in the city centre. Interested and want to know more about Barclays?

#LI-NF2020

More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more