Salesforce Business Analyst

Knutsford, United Kingdom

Apply for job

Date live: 11/10/2022

Business Area: COO & Functions

Area of Expertise: Technology

Reference Code: 90278509

Contract: Permanent/Regular

Where will you be located?

Take a look at the map to see what’s nearby. Train stations & bus stops, gyms, restaurants and more.

Explore location

Salesforce Business Analyst
Knutsford

As a Barclays Salesforce Business Analyst you will take prime responsibility, working with the Project/ Programme Manager and stakeholders to identify, quantify, plan and control all business analysis related activity on a business change project/ programme. You will manage initial scoping, requirements gathering, through to operational design and supporting the implementation activities. Barclays have agreed a strategic partnership with Salesforce for the use of their products and services.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

This opportunity is open to dynamic working arrangements. Such as working from home, flexible or compressed hours, and part-time options. If you have a need for flexibility, please apply and discuss this with us during the hiring process.

What will you be doing?
• Managing specific Business Analysis work streams on major business change projects and small change programmes to provide specialist, objective analytical insight
• Assessing, designing, developing and implementing new business processes, systems, products and services that are the deliverables from a strategic business change project
• Being able to demonstrate up-front thinking and offer informed challenge to drive the shaping of solutions that drive the right outcome for our business and our customers
• Leading the production and managing the sign off of a project analytical fact base
• Potentially line managing and mentoring junior Business Analysts to assist with their education in analysis skills, quality of work and personal development
• Initiating, formulating and presenting recommendations based on analysis in order to influence the decisions made by the Project Management and/ or Product/ Demand owners
• Owning and directing specific deliverables within the Business Analysis work streams

What we’re looking for:
• Proven Business Analysis skills and experience
• The ability to requirements gather – requesting, assembling and breaking down client information and necessities
• An ability to create the data flow diagrams and various process flow diagrams to enable a better system of understanding
• The adaptability and readiness to take necessary steps to take care of business

Skills that will help you in the role:
• Process Analysis, Mapping & Design
• Experience of working within a SDLC (Waterfall) and/ or Agile project environment
• An understanding and Interest in Technology
• Knowledge of Salesforce CRM including Sales Cloud, Servicing Cloud, Marketing Cloud, Community Cloud, Financial Services Cloud

Where will you be working?
You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.

#LI-DC2020

More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more