Team Leader

New York, United States

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Date live: Oct. 11, 2022

Business Area: COO & Functions

Area of Expertise: Investment Banking

Reference Code: 00275307

Contract: Permanent/Regular

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FX Prime Brokerage Client Service Analyst
Whippany, NJ

As a Barclays Foreign Exchange(FX) Prime Brokerage Client Service Analyst you will be responsible for assisting with the onboarding of new client. You will aim to provide timely and seamless solutions, ensuring clients benefit from support and expertise as well as management of their issues. You will work the Prime Derivatives Services (PDS) Business to provide our clients with exceptional service and optimal business solutions and partner with the business to help grow the client franchise.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

•   Responding to client queries and act as a key point of contact for clients
•   Assisting with the integration and on boarding of new clients onto the FXPB platform, including testing trade flows and client account mappings
•   Partaking in client solutions for existing and new clients
•   Liaising with brokers, clients and their administrators to resolve T+0 trade breaks pertaining to various products e.g. FX Spot and Forward, Vanilla Options and Exotic Options
•   Being responsible for performing control and risk mitigating activities on a daily basis
•   Identifying and escalating controls gaps, be proactive in resolution and adhere to key risks and controls
•   Ensuring all trades are properly processed through the firm’s in house trading systems
•   Working effectively with other functional areas within and outside of PD

What we’re looking for:

•   Bachelor’s degree
•   3+ years knowledge of Foreign Exchange Prime Brokerage lifecycle, flows and control management
•   3+ years Client Service Experience
•   Demonstrable client services mindset, good verbal and written communication skills

Skills that will help you in the role:

•   Knowledge of investment banking processes and operations
•   Knowledge of the Traiana/Harmony applications
•   Ability to identify areas of potential risk, to prioritize, be flexible and respond to rapidly changing environments
•   Proven track record of execution and results, drive to meet deadlines and targets, ability to interact with external clients and internal stakeholders in a clear and professional manner

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

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