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Regulatory Fraud Reporting & MI

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Date live: Oct. 15, 2023

Business Area: COO & Functions

Area of Expertise: Technology

Reference Code: 90278480

Contract: Permanent/Regular

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Senior Fraud Manager
Remote Working 

As a Barclays Senior Fraud Manager, you will be responsible for ensuring that a robust fraud framework is in place and that fraud controls, across the business, are optimised. You will be devising and implementing a set of strategies to mitigate against threats and deliver benefits to achieve fraud loss targets and provide project leadership. You will be driven to reduce fraud losses while minimising impact of financial loss to our customers.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

This opportunity is open to dynamic working arrangements. Such as working from home, flexible or compressed hours, and part-time options. If you have a need for flexibility, please apply and discuss this with us during the hiring process.

What will you be doing?
• Managing a team responsible for sourcing, collating, reporting and submitting fraud losses to meet regulatory requirements and deadlines
• Managing the delivery of scheduled reporting requirements to key audiences/ stakeholders, encompassing MI, insight, trend analysis and key metrics
• Developing a comprehensive risk MI reporting capability, in order to identify and escalate risk exposures to senior management on a timely basis
• Delivering and providing appropriate training to your team to ensure all MI reporting requirements can be met
• Reviewing and evaluating the existing approach to Fraud awareness, and then managing your team to deliver changes and improvements as necessary
• Managing the development of Fraud material for all domestic & international products and channels (e.g. cards, payments & digital)
• Devising and implementing strategies to increase the impact of Fraud prevention advice across social media channels and customer contact points

What we’re looking for:
• Excellent written and communication skills, with the ability to communicate at all levels and with senior stakeholders
• Extensive knowledge and experience of delivery in respect of both management and operational reporting, including an understanding of reporting drivers
• A proven track record for managing delivery of fraud awareness material and awareness of fraud risks and trends across Commercial & Private portfolios
• A thorough understanding of risk control, detection, prevention and mitigation practices


Skills that will help you in the role:
• Experience in managing a fraud reporting team
• An excellent knowledge of PSD2 reporting requirements
• Experience of working in fraud strategy; ability to demonstrate that you are conversant with most or all corporate fraud typologies and current threats
• Demonstrable skills in Excel, Word, Visio and Power Point

Where will you be working?
In this opportunity, you can work from home.

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More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

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