Production Support Analyst - Collections Operations

Henderson, United States

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Date live: Oct. 11, 2022

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 00274771

Contract: Permanent/Regular

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Collections Implementation Analyst
Henderson, NV

As a Barclays Collections Implementation Analyst you will liaise with business partners including Credit Risk, Contact Center, Legal and Compliance for End to End management and development of code requirements for new and existing products and services within Collections. Your team is focused on increasing automation, providing quality delivery and driving efficiencies. This individual contributor role is an addition to the team due to increased responsibilities and new projects for 2021.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

•   Overseeing production processes including reviewing analysis design and implementation of initiatives throughout the organization
•   Overseeing all SAS production processes relating to operational and strategic initiatives
•   Designing, testing, implementing and monitoring production jobs utilizing SAS and similar tools to maintain 24/7 uptime with 100% processing integrity
•   Providing change management support, including monitoring tools, updates and corrections
•   Driving innovation for developing process improvements for existing processes and functionalities
•   Taking ownership of assigned projects/processes and deliver results within expected timelines

What we’re looking for:

•   Bachelor’s Degree in Business, or Technology, or 3+ years related experience
•   2+ years using SAS or similar coding language in an analytical or production role
•   2+ years financial services experience
•   2+ years demonstrate excellence in SAS, SAS EG, SQL, Unix & Shell command and scripting languages, TSYS Experience, CRON, ETL processes

Skills that will help you in the role:

•   Demonstrated knowledge of Hadoop (i.e. Hive, Spark, Pig)
•   Knowledge of typical enterprise network configurations and environments
•   Advanced SAS and Macros
•   Experience with Data Science (1+ yr Python)

Where will you be working?

On the Henderson campus, you’ll find a full-service café; recreational rooms complete with snacks, ping-pong and foosball tables, plus free parking. We pride ourselves on our inclusive culture focused on celebrating the diversity of all of our colleagues!

More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

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