VP - Delivery Management

Hong Kong, Hong Kong China

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Date live: Oct. 15, 2023

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90278982

Contract: Permanent/Regular

Where will you be located?

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Delivery Operations Manager

Hong Kong

As a Barclays Delivery Operations Manager you will ensure that the Global Markets Operations (GMO) change priorities are being driven from within and that we are influencing and contributing to the bank’s strategic and regulatory change agenda. You will work across GMO Post Trade and Middle Office to articulate business cases for priorities and drive these through the internal sponsorship process.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

Identifying automation opportunities, capturing testing scenarios and articulating them to the stakeholders for further analysis and documentation
Collaborating across project team members and helping with activities such as test planning and working on UAT with the stakeholders
Running workshops with SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation
Taking responsibility for requirements gathering to capture as-is process and map to-be process vision
Calculating automation percentage and FTE benefit and build business cases
Working closely with development team to ensure requirements are accurately mapped and suitable for development

What we’re looking for:

Excellent communicator who can effectively use the right medium across all levels of the function and build successful relationships with key stakeholders, SMEs and other functions
Ability to demonstrate a structured, outcome-oriented approach and to anticipate and head off problems that could jeopardize the outcome of global projects
Ability to recognize when a project is challenged versus plan and if required ability to escalate and develop an effective remediation plan
Detailed knowledge operations teams such as, Trade Management, Confirmations, Collateral & Portfolio Management, Settlement & Delivery and Reconciliations

Skills that will help you in the role:

Highly resilient and resourceful attitude with a proven track record in engaging and influencing others to ensure project tasks are delivered per timelines
Proven skills in the use of documentation, planning and presentation software tools e.g. Advanced MS Office, SharePoint, Visio skills, MS Access
Ability to use statistical methods to support/ disprove hypotheses, identify correlations, trends
Knowledge & experience of some of these Product Families: Securities, Listed Futures & Options, Foreign Exchange, OTC Derivatives

Where will you be working?

Our offices are situated in the center of Hong Kong’s financial district, at 2 Queen’s Road. Cheung Kong Centre is an investment banking hub that offers panoramic views of Victoria Harbour and Kowloon Peninsula. There is a variety of local amenities and you will be just a short walk from shopping malls, health clubs and multiple transport links.

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More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

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