AVP, Software Developer, FINCH Application Support

Whippany, United States

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Date live: Oct. 11, 2022

Business Area: COO & Functions

Area of Expertise: Investment Banking

Reference Code: 00275038

Contract: Permanent/Regular

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AVP, Software Developer, FINCH Application Support
Whippany, NJ

Barclays Services Corp.

What will you be doing?

•   On behalf of a global financial services organization, install, upgrade, support, and maintain financially focused software applications and systems including Adobe Experience Manager (AEM) and TeamSite.
•   Maintain responsibility for end-to-end management of portfolio IT services to fulfil business demand and Service Level Agreements.
•   Lead delivery of service management and improvement activities, including software application support and onboarding, delivering additional value, and efficiencies to IT services.
•   Utilize knowledge of software engineering and development to participate in enhancing relationships with client stakeholders and service suppliers that define and demonstrate value in portfolio of IT services.
•   Onboard and coordinate releases of software into application suite and drive incident management improvements across entire suite of applications.
•   Oversee governance regarding incident management and problem processes, including actions from major problems, reviews, and high severity incidents.
•   Attend service reviews and calls with global Run the Bank manager, providing value add to technical process and outcomes.
•   Perform complex issue triage, investigation, and closure coordination including leading triage on major incident calls.
•   Collate data for Proactive Service Improvement Initiatives including trending of incidents, root cause and Management Information reports.
•   Review and implement plans and Release documentation.
•   Prepare and execute business continuity management, disaster recovery, and group resiliency tests.
•   Engage with Build the Bank managers regarding technical releases and maintain 30/60/90 day view tracker.
•   Review implementation plans and release documentation pertaining to latest software.

What we’re looking for:
Minimum of Bachelor’s degree, or foreign equivalent, in Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field of study and at least five (5) years of post-baccalaureate progressive experience as an IT Analyst, Application Administrator, Software Developer, or related occupation within the financial services industry.
Must have at least one (1) year of experience with each of the following required skills:

•   (1) Installation, upgrading, and patching of Adobe Experience Manager (AEM) and carrying out administrative activities in AEM including providing work environments to users and troubleshooting issues within AEM and middleware platform servers;
•   (2) Designing, developing and monitoring of web applications, services, and systems using TeamSite.
•   (3) Performing installation, maintenance, and upgrades to OpenText TeamSite;
•   (4) Performing integration, instrumentation, and configuration of monitors for applications using AppDynamics;
•   (5) Performing infrastructure automation using Chef;
•   (6) Automating regular manual tasks using Go-CD, Unix scripting, Rundeck, and Jenkins;
•   (7) Performing debugging to applications using Tealeaf, Splunk, Kibana, and AppDynamics; and
•   (8) Performing incident, Change and problem management using Service first.

Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

More about working at Barclays

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more